Our Services

We offer a variety of solutions for your telecommunication and network needs leveraging comprehensive planning and design to support infrastructure solutions with seamless, managed network integration. Our capabilities include:

• Voice over Internet Protocol (VoIP) and Reliable Networking
• Networking Solution
• Network Administration/diagnostic and security
• Voice Telephony, LAN, and WAN Closet Construction
• Engineering and Documentation
• AutoCAD Support
• System Design Implementation
• Preventive Maintenance Inspections (PMI) and Survey's
• Placement of underground, buried and aerial support systems
• Structured Wiring and Prewire Solutions
• Circuit Termination, Vertical and Horizontal Cabling
• Telecom Database Design and Management
• Voicemail Operations and Management

We provide complete audio visual (AV) services including design/consultation, installation, configuration/integration and training for video conferencing, digital signage, video walls, auditoriums, control room and classrooms. Our capabilities include:

• Secure (SIPRNet)/Non-Secure (NIPRNet) Configuration
• Conference Room/System Integration
• End points Configuration and Installation
• Control system Programming
• Room View Scheduling
• Advanced Lighting & Shading Control
• Infrastructure Design & implementation
• Design and Installations
• Operational Facilitation
• Audio Visual system Build-out
• Digital Signage/Video wall system Design and installation

• Enterprise IT Infrastructure, Network Operations, Design and Maintenance
• Data Center Optimization and Modernization
• Database Management Support and Reporting
• Data/Network Operations Center Design
• Software Support
• Onsite & Remote Management
• Documentation Production and Support
• Adaptive QA Planning and Management
• CAD, Diagramming, and Technical Publication
• ITIL® based IT Help Desk Support
• Tier 2 Desktop Support
• Call Center Operations & Planning
• Project and Task Order Administration and Management

3Links provides AV/network support and field services that you need to maintain operational readiness of your system(s).

• Remote and on-site Services
• Correct a breakdown or failure
• Warranty Service
• 24/7 point of contact for incidents and services requests via our Tech support call center and web portal
• Preventive Maintenance Visit
• System Analysis and Diagnosis

We provide complete audio visual (AV) services including design/consultation, installation, configuration/integration and training for video conferencing, digital signage, video walls, auditoriums, control room and classrooms. Our capabilities include:

• On-site Studio Operations
• Video Production and Editing
• Typical video production services such as editing, titling, and format-conversion
• Digital Photography Services
• A/V and Photographic Archiving
• Audio and video taping
• Media-Transfer
• Document Scanning
• Archiving
• Graphics Design
• imaging

3LINKS provides an array of support services for large-complex facilities. Full support facilities management capabilities include:

• CAFM Solutions
• Space Planning and Design Services
• E- tools used to support client business and risk manage decisions for both owned and leased space are:
  • AutoCAD, AutoCAD Architecture
  • ARCHIBUS/FM
  • ARCHIBUS Overlay for AutoCAD
  • ARCHIBUS Web Central platform, Smart Client, and Smart Client Extensions for AutoCAD
• Software updates & compliance
• Facilities Management
• Voicemail
• Administrative Management Services

Our skilled webmasters, developers, and content management specialists successfully support websites, both in the public and private sectors. Our capabilities include:

• Web Content Management
• Web development
• Web Design
• Web Coding
• Web site Maintenance
• Fix bugs on existing website